State Farm® Insurance Agent Rupert Brown

"It was a pleasure to talk on the phone with Diyana this morning at State Farm! She has such a pleasing and kind voice. She was helpful and very understanding. Just the kind of customer service to be greeted with the first thing in the morning. I must say that customer service has always been top notch whenever I talk to anyone from this company. Mr. Rupert Brown’s son was kind and helpful to me when I had to switch over insurance information when my husband passed. It is a pleasure to do business with people who appreciate you and your business. The company’s good customer service is needed and always appreciated by me."

"I called because I just got a new car but needed some help confirming my insurance coverage and finishing up some payment details. I spoke with Diyana and even though I called about 2 minutes before they closed, she was very patient and very helpful. She helped me to clear things up and answered all of my questions even after they had closed, so I really appreciated her help!"

"Thank you for your help"

"I would like to take this time acknowledge State Farm agency Rupert Brown for their outstanding customer service. I would like to recognized Tamara Mackey for her skills, knowledge and taking the time special handle and addressed any questions or concerns that I may have had. She was very helpful, kind, and patience thorough any of the process. Thanks so much Ms Mackey for the follow up calls and your continuous feedback. I would highly recommend Rupert Brown office as a top choice agency to assist with any of your insurance needs."

"Diyana provided me with an outstanding customer service experience over the phone today."

"Trudy Ann was a pleasant and nice person to talk to and with a beautiful attitude. She was very knowledgeable of her job and caring person. She knew exactly how to explain things I didn't understand, Trudy she made it very plain.she didn't leave nothing uncertain and all was understood. Thank you so much Trudy for your patience and understanding"

"Over 15 years of great customer service👍🏽"

"Excellent customer service"

"Stacey has been an excellent agent, not only helping me through the process of getting my car insurance but also always being available for any questions I may have. Great customer service!"

"Ernest Brown is an excellent State Farm representative. He has great communication skills and amazing personality. He always ensure that his customers receive the best service and advice . I am a very satisfied customer. Keep up the good work!"

"Ernie Brown has been an exceptional representative at State Farm! Great communication and very knowledgeable. They were extremely professional, handling everything with care and attention to detail. Felt like a valued customer, great work!!"

"Ernest is professional, knowledgeable and excellent at explaining about stuff i don't really understand about my policy. When it comes to customer service no other than ERNEST."

"Customer service excellente!! Over the years you always doing a great job, keep up the good work Ernest Brown."

"Diyana was so helpful!! Great and excellent service"

"She was very nice and extremely helpful 👏 Diana is her name, thank you."

"My agent, Ernest, was awesome! I visited the office and was warmly greeted and immediately directed to my agent’s desk. Ernest explained my policy coverage and got everything setup with ease. I had a great experience! I highly recommend Rupert Brown - State Farm Insurance Brokerage. Ask for Ernest!!"

"Diana was grate by helping me with my new cord on my account"

"Diyana was assisted me with my payment. She was extremely helpful, and she was very nice. It was very nice that I found someone like her ❤️"

"I am so happy I switched to State Farm from Allstate for one. Also, I put my policy on autopay but, wasn’t use to the time of the month for withdrawal. I called and spoke to Diyana, she was so sweet and assured me that she would resolve the issue I had created. She switched my withdrawal date to sooner and handle the accidental cancellation I had created by accident from not paying on time. Thanks so much Diyana!! You’re awesome."

"Diyana at the Front Desk is amazing she works swiftly and speak vividly. I was able to pay bill in less than 5mins. Thank you Rupert Brown State farm for Great Service."

"Ernest Brown was very professional and very informative of my benefits and how they will work for me. I look forward for what's to come and what i can add to my policy at a later time."

"Diyana help me very well will my bill payment."

"Diana is good at her service ,she's very helpful."

"Best customer service I’ve ever experienced since I’m doing business on the phone with any company. Ernest Brown was very professional and he gave me and my wife the best advice. I call to got my vehicles insured and he was so helpful he talked me into life insurance as well now me and my entire family are have with everything."

"Diyana was very patient with me she works very fast and comprehend really well. Highly Recommend working with her."